Our Commitment to Safeguarding 

1st Care Training is committed to safeguarding the rights of learners within all training locations. It is committed to promoting their welfare, protecting their physical and psychological well-being and protecting them from all forms of abuse. 

We expect all staff, visitors, employers and learners to share this commitment.

We aim to achieve this by taking all reasonable steps to protect learners from neglect, physical, sexual or emotional harm, discrimination and/or stealing. 

We will do this by:

  • Ensuring all staff are carefully selected, trained and supervised 

  • By having clear reporting lines so that learners can voice concerns or complain about any issues they are not happy with

  • By responding to allegations appropriately with full investigation

  • Through implementation of our Safeguarding Policy, adherence to the Safeguarding Code of behaviour and staff training.

  • We will not tolerate harassment on any grounds to any learner or employee.


We are committed to:

  • Promoting a culture where harassment or bullying is neither condoned or tolerated where it is found to exist 

  • Challenging inappropriate actions or behaviour

  • Ensuring any complaints are investigated quickly, effectively and sensitively.


As part of the overall Safeguarding of learners  is committed to fulfilling its obligations in respect of the Prevent Duty. As part of the Prevent Duty all staff have received training which will assist them to identify learners who may be at risk of radicalisation and for them to know what steps to take if a problem is identified. 

Protecting learners from radicalisation is seen by 1st Care Training to be part of its wider Safeguarding duties and is similar in nature to protecting learners from other forms of harm. 

The Prevent Duty is not intended to stop learners from having views on controversial issues but it is important that the risks associated with terrorism are understood by staff, learners and employers. 


As part of our commitment to supporting the Prevent Duty, we will promote British Values which include:

  • Democracy 

  • The Rule of Law

  • Individual Liberty

  • Mutual respect and tolerance for others faiths and beliefs.


Learners/Employers who have concerns should contact a member of our Safeguarding Team on 01553 777152 or email


Equality and Diversity

Equality is about ‘creating a fairer society, where everyone can participate and has the opportunity to achieve their potential’ regardless of their age, ethnicity nationality, religion or belief, gender, sexual orientation, disability, martial or civil partnership status or gender reassignment.

By eliminating discrimination and prejudice 1st Care Training can foster a training culture that is individualised, fair and diverse, contributing to a society that is learning centred and making individuals more economically viable in the workforce.

An equalities approach understands that who we are as individuals will impact on our life experiences. Diversity literally means difference. When it is used alongside or in addition to equality, it is about recognising individual and group differences, treating people (for learners) as individuals, placing positive value on diversity in the workforce and in the community.

Equality and Diversity are important in all aspects of our lives, work and learning to ensure:

  • We are able to respond appropriately and sensitively to an increasingly diverse society

  • That successful implementation of equality and diversity will lead to staff, learners, employer and other customers being valued, motivated and treated fairly.


Our  Vision for Equality Mission Statement

“To provide a working and learning environment that is free of discrimination. Where discrimination of any form is deemed to be unacceptable and where everyone is treated equally regardless of their gender, race, ethnicity, belief, age, mental or physical health or sexual orientation. Tackling issues of discrimination and promoting positive relationships with people is completely consistent with our desire to promote excellence and deliver outstanding results.”